Patient Service Specialist Jobs in USA with Visa Sponsorship
Patient Service Specialist roles qualify for H-1B visa sponsorship when they require specialized healthcare administration knowledge and a bachelor's degree in health information management, healthcare administration, or related field. Most positions involve managing patient records, insurance coordination, and healthcare compliance systems. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Join Cleveland Clinic Union Hospital and experience world class healthcare at its best. Located in Dover, Ohio, the award-winning not-for-profit Union Hospital serves the communities of eastern Ohio. Here, you will be part of a talented, compassionate, and driven team of caregivers, work with state-of-the-art technology and provide stellar patient care.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.
A caregiver in this position works day/evening rotation | 6:30am—7:00pm.
ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR Associate’s Degree and 1 year of experience
- OR Bachelor’s Degree
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
INTRODUCTION
Join Cleveland Clinic Union Hospital and experience world class healthcare at its best. Located in Dover, Ohio, the award-winning not-for-profit Union Hospital serves the communities of eastern Ohio. Here, you will be part of a talented, compassionate, and driven team of caregivers, work with state-of-the-art technology and provide stellar patient care.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.
A caregiver in this position works day/evening rotation | 6:30am—7:00pm.
ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR Associate’s Degree and 1 year of experience
- OR Bachelor’s Degree
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
See all 7,429+ Patient Service Specialist jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Patient Service Specialist
Target healthcare systems with compliance departments
Large hospital networks and integrated health systems regularly sponsor Patient Service Specialists for roles involving HIPAA compliance, medical coding oversight, and healthcare data management requiring specialized knowledge.
Emphasize health information management expertise
Highlight experience with electronic health records (EHR), medical coding systems like ICD-10, and healthcare data analytics. These technical skills strengthen the specialty occupation argument for visa petitions.
Focus on bachelor's degree requirement in job descriptions
Ensure job postings specify that a bachelor's degree in health information management, healthcare administration, or related field is required, not just preferred, for H-1B qualification.
Consider healthcare consulting and tech companies
Healthcare technology firms, medical consulting companies, and health insurance companies often need Patient Service Specialists for client implementation and system optimization roles requiring specialized knowledge.
Highlight regulatory compliance responsibilities
Roles involving Medicare/Medicaid compliance, quality assurance programs, and healthcare audit coordination demonstrate the specialized knowledge needed to support H-1B petitions for this position.
Network through healthcare professional associations
Join AHIMA (American Health Information Management Association) and HIMSS to connect with healthcare employers who understand the value of specialized patient service expertise and sponsor visas.
Patient Service Specialist jobs are hiring across the US. Find yours.
Find Patient Service Specialist JobsFrequently Asked Questions
Do Patient Service Specialist roles qualify for H-1B sponsorship?
Yes, when the position requires specialized healthcare administration knowledge and a bachelor's degree in health information management, healthcare administration, or related field. Generic customer service roles in healthcare settings typically don't qualify, but positions involving medical coding, compliance oversight, or EHR management do.
How to find Patient Service Specialist jobs with visa sponsorship?
To find Patient Service Specialist jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on large healthcare systems, hospitals, medical centers, and healthcare technology companies that commonly sponsor H-1B, TN, and O-1 visas for patient service roles. These employers often need bilingual specialists and understand the visa sponsorship process for healthcare support positions.
What degree do I need for Patient Service Specialist H-1B sponsorship?
A bachelor's degree in health information management, healthcare administration, public health, or a related healthcare field is typically required. Some employers accept degrees in business administration with healthcare focus or information systems with healthcare experience, but the role must require this specialized education.
Which employers sponsor Patient Service Specialists for work visas?
Large hospital systems, integrated health networks, healthcare consulting firms, and health insurance companies most commonly sponsor these roles. Healthcare technology companies implementing EHR systems and medical device companies also sponsor Patient Service Specialists for client-facing implementation roles requiring specialized knowledge.
What makes a Patient Service Specialist role H-1B eligible?
The position must require specialized knowledge of healthcare systems, medical coding (ICD-10, CPT), HIPAA compliance, or healthcare data management. Roles involving patient record analysis, insurance authorization processes, or healthcare quality assurance programs typically meet the specialty occupation standard for H-1B petitions.
Can Patient Service Specialists get green cards through employment?
Yes, through EB-2 or EB-3 categories depending on education and experience. Healthcare employers often support green card applications for Patient Service Specialists with proven expertise in healthcare compliance, data management, or specialized patient care coordination roles that are difficult to fill domestically.
What is the prevailing wage requirement for sponsored Patient Service Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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