Customer Program Manager Jobs in USA with Visa Sponsorship
Customer Program Manager roles attract H-1B visa and TN visa sponsorship from enterprise tech, consulting, and SaaS companies. Most employers require a bachelor's degree in business or a related field. Competition for these positions is lower than pure engineering roles, making sponsorship more accessible. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.
ROLE AND RESPONSIBILITIES
- Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs throughout the definition of a framework that contemplates all aspects from design, development, validation and deployment.
- Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
- Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.
- Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.
- Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.
- Establish and supervise key program/project metrics to evaluate project progress and outcomes.
- Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy.
BASIC QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers.
- Proven experience managing complex software projects with multi-functional teams.
- Strong understanding of Generative AI technologies including RAG, NIM and their applications.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers.
- Proficiency in project management tools and methodologies (Agile, Scrum, etc.).
- Ability to analyze and solve sophisticated problems in a fast-paced environment.
COMPENSATION
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD. You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until May 9, 2026. This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
INTRODUCTION
NVIDIA is seeking a versatile and experienced Sr. Customer Program Manager - Gen AI Software Solution to manage the development and implementation of innovative NVIDIA AI Software Solutions for OEMs System Partners. This role will be pivotal in managing multi-functional teams and ensuring successful project delivery, while aligning with business objectives and client needs.
ROLE AND RESPONSIBILITIES
- Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs throughout the definition of a framework that contemplates all aspects from design, development, validation and deployment.
- Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
- Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.
- Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.
- Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.
- Establish and supervise key program/project metrics to evaluate project progress and outcomes.
- Stay updated on NVIDIA Gen AI Software Solutions industry trends and new technologies to determine the best project direction and strategy.
BASIC QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 12+ years overall experience with 5+ years of experience in Gen AI Software and Solutions Project Management, with a focus on AI/ML solutions supporting external customers.
- Proven experience managing complex software projects with multi-functional teams.
- Strong understanding of Generative AI technologies including RAG, NIM and their applications.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers.
- Proficiency in project management tools and methodologies (Agile, Scrum, etc.).
- Ability to analyze and solve sophisticated problems in a fast-paced environment.
COMPENSATION
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD. You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until May 9, 2026. This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Program Manager
Target enterprise tech and SaaS employers
Large software and technology companies file the most H-1B petitions for Customer Program Manager roles. Employers like Salesforce, Oracle, and similar enterprise platforms have established sponsorship pipelines and dedicated immigration teams who understand the process.
Confirm your degree field aligns with the role
H-1B specialty occupation requires a degree in a directly related field. Business administration, management information systems, or communications degrees typically support CPM applications. A general arts degree without relevant coursework may require additional documentation from your employer.
Canadian and Mexican nationals should consider TN status
TN visa classification covers management consultants, which Customer Program Managers often qualify under. TN status is approved at the border without a lottery and takes effect immediately, making it a faster alternative to the H-1B for eligible nationals.
Get the LCA filed before your start date
Your employer must obtain a certified Labor Condition Application from the Department of Labor before filing your H-1B petition. This step takes one to two weeks and must be completed first. Delays here push back your entire start date, so flag it early.
Frame your experience around measurable program outcomes
Consular officers and USCIS adjudicators assess whether the role genuinely requires specialized knowledge. Documenting specific methodologies, certifications like PMP, and quantifiable program results strengthens the case that your position is a true specialty occupation.
Ask about cap-exempt employers if you miss the H-1B lottery
Universities, nonprofit research organizations, and certain government-affiliated entities are exempt from the H-1B annual cap. Customer program management functions exist at many of these organizations, and a role there lets you obtain H-1B status outside the lottery entirely.
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Find Customer Program Manager JobsFrequently Asked Questions
Does a Customer Program Manager role qualify as an H-1B specialty occupation?
Yes, in most cases. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. Customer Program Manager roles at enterprise software and consulting companies typically satisfy this because employers consistently require degrees in business, information systems, or a related discipline. Generic management roles at smaller companies where any degree is accepted regardless of field face more scrutiny and occasional RFEs.
Which visa types commonly sponsor Customer Program Manager positions?
H-1B is the most common path, used by the majority of international Customer Program Managers at U.S. companies. Canadian and Mexican nationals frequently use TN status under the management consultant category, which avoids the lottery entirely. L-1A is an option if you're transferring from a foreign affiliate of a U.S. company in a managerial capacity. E-3 applies to Australian nationals and works similarly to the H-1B without the lottery constraint.
How competitive is sponsorship for Customer Program Manager roles compared to software engineering?
Sponsorship for Customer Program Manager roles is meaningfully less competitive than for software engineering. The H-1B lottery selection rate applies equally across all roles, but far fewer candidates are competing for CPM positions specifically, which makes finding a willing sponsor easier. Employers also tend to have more flexibility on timelines for customer-facing roles. You can browse currently sponsored CPM openings on Migrate Mate to see which companies are actively hiring.
What happens to my visa status if my employer loses the H-1B lottery?
If your registration isn't selected, your employer can re-register you in the following year's lottery. In the meantime, if you're on F-1 OPT or STEM OPT, you may be able to extend your work authorization to bridge the gap. Some employers move employees to cap-exempt positions or explore L-1 transfers during this period. It's worth discussing contingency options with your employer's immigration counsel before the lottery results are announced.
Do I need a PMP certification to get H-1B sponsorship as a Customer Program Manager?
No, a PMP certification is not required for H-1B sponsorship, but it strengthens your petition. USCIS focuses on whether the role requires a specific bachelor's degree, not professional certifications. That said, a PMP credential supports the argument that the position involves specialized program management knowledge beyond general administration. It can also reduce the likelihood of a Request for Evidence if the job description is borderline.
What is the prevailing wage requirement for sponsored Customer Program Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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