Customer Program Manager Jobs in USA with Visa Sponsorship
Customer Program Manager roles attract H-1B and TN sponsorship from enterprise tech, consulting, and SaaS companies. Most employers require a bachelor's degree in business or a related field. Competition for these positions is lower than pure engineering roles, making sponsorship more accessible. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsCustomer Program Manager
San Antonio, TX
Build an Aviation Career You’re Proud Of
Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.
Work with the latest technologies and techniques in the aviation industry to source materials, manage inventory, and coordinate logistics. You’ll ensure we have what we need to service our customers.
As a Customer Program Manager, you’ll lead customer programs by coordinating cross-functional teams, managing vendor relationships, and ensuring the timely delivery of aerospace parts and services. You’ll also drive program performance by overseeing procurement strategies, negotiating contracts, and ensuring compliance with technical, regulatory, and commercial requirements.
What you'll do:
- Prepares, generates and distributes quotations, order acknowledgements and invoices for parts sales.
- Receives, evaluates and responds to customer inquiries for products and services.
- Coordinates with the management team to develop sales terms and conditions, customer relationship development methodologies, procurement terms and conditions, vendor development methodologies, and negotiation techniques.
- Participates in the discussion, development and implementation of sales and procurement policies and documents those policies and procedures in the corporate quality systems.
- Ensures that all regulatory, contractual, U.S. export, and technical requirements are systematically met when evaluating materiel procurement opportunities, evaluating alternative materiel sources, and qualifying new component repair suppliers.
- Ensures appropriate engineering and materials staffing is available to assist in the evaluation of sourcing initiatives.
- Analyses materials sources and strategically directs the mix of new, surplus, overhauled, and repairable materiel, as well as the selection of repair and overhaul vendors.
- Participates in valuation and payback analysis of potential procurement opportunities; exhibits an understanding of complex materiel/financial situations.
- Develops and presents proposals for parts supply services, including provision of consignment inventory to customers, management of customers’ inventory on consignment, materials requirements planning services, and technical materials interchangeability support.
- Creates a strategic plan for the development of the corporate vendor base for materiel supply; protects the information security of the vendor base from competitors.
- Develops and negotiates new vendor agreements and contracts or one-time procurement transactions.
- Responsible for the maintenance of accurate and complete customer and vendor files; initiates customer credit checks and monitors accounts receivables status; initiates the vendor qualification or one-time approval process.
- Monitors and reports on measures of performance including size of customer base, sales volume per customer, status of customer accounts receivables, size of vendor base for each program, ability to procure materiel in accordance with macro materiel requirements plan, procurement price performance, quality of materiel procured, and payback status of procurement lots.
- Maintains control of negotiated sales or procurement contracts and communicates results to appropriate corporate personnel.
- Actively participates in the corporate management team, assisting with the development and realization of strategic plans, budgets, goals and outcomes; represents materials management function in corporate strategic discussions.
- Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
- Carries out special projects as assigned.
Basic Qualifications:
- Minimum of 5 years of relevant experience within the aerospace industry
- Minimum of 10 years relevant experience with commercial contracts, particularly aerospace OEMs.
- Experience in sales, purchasing, negotiations, and/or related management role in an aerospace environment.
- Experience in supervising teams
- Bachelor’s Degree in appropriate discipline
Desired Skills:
- Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.
- Strong negotiation, conflict resolution and customer service skills.
- Strong product knowledge, including engine applications, technical knowledge of maintenance characteristics
- Strong financial analysis skills.
- Familiarity with assemblies, modules, subassemblies and individual components
- Familiarity with product Original Equipment Manufacturer (OEM)/technical manuals.
Benefits that make life better:
- Comprehensive Healthcare
- 401(k) with 100% company match; up to 5% vested
- Paid Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
Customer Program Manager
San Antonio, TX
Build an Aviation Career You’re Proud Of
Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.
Work with the latest technologies and techniques in the aviation industry to source materials, manage inventory, and coordinate logistics. You’ll ensure we have what we need to service our customers.
As a Customer Program Manager, you’ll lead customer programs by coordinating cross-functional teams, managing vendor relationships, and ensuring the timely delivery of aerospace parts and services. You’ll also drive program performance by overseeing procurement strategies, negotiating contracts, and ensuring compliance with technical, regulatory, and commercial requirements.
What you'll do:
- Prepares, generates and distributes quotations, order acknowledgements and invoices for parts sales.
- Receives, evaluates and responds to customer inquiries for products and services.
- Coordinates with the management team to develop sales terms and conditions, customer relationship development methodologies, procurement terms and conditions, vendor development methodologies, and negotiation techniques.
- Participates in the discussion, development and implementation of sales and procurement policies and documents those policies and procedures in the corporate quality systems.
- Ensures that all regulatory, contractual, U.S. export, and technical requirements are systematically met when evaluating materiel procurement opportunities, evaluating alternative materiel sources, and qualifying new component repair suppliers.
- Ensures appropriate engineering and materials staffing is available to assist in the evaluation of sourcing initiatives.
- Analyses materials sources and strategically directs the mix of new, surplus, overhauled, and repairable materiel, as well as the selection of repair and overhaul vendors.
- Participates in valuation and payback analysis of potential procurement opportunities; exhibits an understanding of complex materiel/financial situations.
- Develops and presents proposals for parts supply services, including provision of consignment inventory to customers, management of customers’ inventory on consignment, materials requirements planning services, and technical materials interchangeability support.
- Creates a strategic plan for the development of the corporate vendor base for materiel supply; protects the information security of the vendor base from competitors.
- Develops and negotiates new vendor agreements and contracts or one-time procurement transactions.
- Responsible for the maintenance of accurate and complete customer and vendor files; initiates customer credit checks and monitors accounts receivables status; initiates the vendor qualification or one-time approval process.
- Monitors and reports on measures of performance including size of customer base, sales volume per customer, status of customer accounts receivables, size of vendor base for each program, ability to procure materiel in accordance with macro materiel requirements plan, procurement price performance, quality of materiel procured, and payback status of procurement lots.
- Maintains control of negotiated sales or procurement contracts and communicates results to appropriate corporate personnel.
- Actively participates in the corporate management team, assisting with the development and realization of strategic plans, budgets, goals and outcomes; represents materials management function in corporate strategic discussions.
- Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
- Carries out special projects as assigned.
Basic Qualifications:
- Minimum of 5 years of relevant experience within the aerospace industry
- Minimum of 10 years relevant experience with commercial contracts, particularly aerospace OEMs.
- Experience in sales, purchasing, negotiations, and/or related management role in an aerospace environment.
- Experience in supervising teams
- Bachelor’s Degree in appropriate discipline
Desired Skills:
- Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.
- Strong negotiation, conflict resolution and customer service skills.
- Strong product knowledge, including engine applications, technical knowledge of maintenance characteristics
- Strong financial analysis skills.
- Familiarity with assemblies, modules, subassemblies and individual components
- Familiarity with product Original Equipment Manufacturer (OEM)/technical manuals.
Benefits that make life better:
- Comprehensive Healthcare
- 401(k) with 100% company match; up to 5% vested
- Paid Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
How to Get Visa Sponsorship as a Customer Program Manager
Target enterprise tech and SaaS employers
Large software and technology companies file the most H-1B petitions for Customer Program Manager roles. Employers like Salesforce, Oracle, and similar enterprise platforms have established sponsorship pipelines and dedicated immigration teams who understand the process.
Confirm your degree field aligns with the role
H-1B specialty occupation requires a degree in a directly related field. Business administration, management information systems, or communications degrees typically support CPM applications. A general arts degree without relevant coursework may require additional documentation from your employer.
Canadian and Mexican nationals should consider TN status
TN visa classification covers management consultants, which Customer Program Managers often qualify under. TN status is approved at the border without a lottery and takes effect immediately, making it a faster alternative to the H-1B for eligible nationals.
Get the LCA filed before your start date
Your employer must obtain a certified Labor Condition Application from the Department of Labor before filing your H-1B petition. This step takes one to two weeks and must be completed first. Delays here push back your entire start date, so flag it early.
Frame your experience around measurable program outcomes
Consular officers and USCIS adjudicators assess whether the role genuinely requires specialized knowledge. Documenting specific methodologies, certifications like PMP, and quantifiable program results strengthens the case that your position is a true specialty occupation.
Ask about cap-exempt employers if you miss the H-1B lottery
Universities, nonprofit research organizations, and certain government-affiliated entities are exempt from the H-1B annual cap. Customer program management functions exist at many of these organizations, and a role there lets you obtain H-1B status outside the lottery entirely.
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Get Access To All JobsFrequently Asked Questions
Does a Customer Program Manager role qualify as an H-1B specialty occupation?
Yes, in most cases. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. Customer Program Manager roles at enterprise software and consulting companies typically satisfy this because employers consistently require degrees in business, information systems, or a related discipline. Generic management roles at smaller companies where any degree is accepted regardless of field face more scrutiny and occasional RFEs.
Which visa types commonly sponsor Customer Program Manager positions?
H-1B is the most common path, used by the majority of international Customer Program Managers at U.S. companies. Canadian and Mexican nationals frequently use TN status under the management consultant category, which avoids the lottery entirely. L-1A is an option if you're transferring from a foreign affiliate of a U.S. company in a managerial capacity. E-3 applies to Australian nationals and works similarly to the H-1B without the lottery constraint.
How competitive is sponsorship for Customer Program Manager roles compared to software engineering?
Sponsorship for Customer Program Manager roles is meaningfully less competitive than for software engineering. The H-1B lottery selection rate applies equally across all roles, but far fewer candidates are competing for CPM positions specifically, which makes finding a willing sponsor easier. Employers also tend to have more flexibility on timelines for customer-facing roles. You can browse currently sponsored CPM openings on Migrate Mate to see which companies are actively hiring.
What happens to my visa status if my employer loses the H-1B lottery?
If your registration isn't selected, your employer can re-register you in the following year's lottery. In the meantime, if you're on F-1 OPT or STEM OPT, you may be able to extend your work authorization to bridge the gap. Some employers move employees to cap-exempt positions or explore L-1 transfers during this period. It's worth discussing contingency options with your employer's immigration counsel before the lottery results are announced.
Do I need a PMP certification to get H-1B sponsorship as a Customer Program Manager?
No, a PMP certification is not required for H-1B sponsorship, but it strengthens your petition. USCIS focuses on whether the role requires a specific bachelor's degree, not professional certifications. That said, a PMP credential supports the argument that the position involves specialized program management knowledge beyond general administration. It can also reduce the likelihood of a Request for Evidence if the job description is borderline.
What is the prevailing wage requirement for sponsored Customer Program Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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