Patient Services Manager Jobs in USA with Visa Sponsorship
Patient Services Manager roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in healthcare administration, business, or a related field. Employers across hospital systems, outpatient clinics, and managed care organizations regularly sponsor this title. For detailed occupation requirements, see the O*NET profile.
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As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the liaison between patients and clinical staff throughout their appointment journey. Responsibilities include handling more complex patient inquiries, scheduling multiple appointments, and compiling results from various providers and prior tests as needed. The role involves interacting with patients before, during, and after their appointment, assisting with prior authorization and referral processes, and routinely collecting payments per the defined process. The specialist receives moderate guidance, allowing for some independent judgment in managing patient scheduling and coordination.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Schedules and coordinates appointments, including surgical procedures, pre/post-op care, imaging (MRI, CT scans, etc.), and care across departments and specialties.
- Manages waitlists, opens appointment slots, and adjusts appointment capacity to enhance scheduling across multiple locations and clinics.
- Confirms appointments and provides pre-procedure instructions to patients.
- Tracks, requests, and validates patient records from outside organizations to ensure completeness and timeliness before appointments.
- Serves as the primary liaison between patients, physicians, and clinical staff during appointments, addressing inquiries and facilitating communication.
- Processes payments, reconciles daily financials, and may manage single-case or gap agreements with insurers.
- Acts as a coordinator for surgical cases, managing OR block time, scheduling pre/post-op appointments, and arranging multidisciplinary care.
- Completes outreach for new patient visits, transfer-of-care scheduling.
- May provide administrative support for clinic.
Knowledge / Skills / Abilities
- Advanced knowledge of scheduling, registration, and referrals processes in Epic.
- Advanced understanding of insurance verification, benefits, authorizations, and appeals processes.
- Familiarity with specialty case coordination and multidisciplinary care.
- Strong coordination and organizational skills.
- Proficient in Microsoft Suite. (Word, Excel, Outlook)
- Excellent communication and liaison skills.
- Ability to manage EPIC work queues and administrative workflows.
- Ability to manage multiple appointments and optimize scheduling across locations.
- Ability to provide detailed instructions and support to patients.
- Ability to facilitate effective communication between patients, physicians, and clinical staff.
Qualifications
Required
Two (2) years of relevant experience in healthcare coordination or administrative role, or the equivalency.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Lifting, Listening, Manual Dexterity, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 86627
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Arranged hours Monday thru Friday between 6:30 am to 6:30 pm
Clinical/Non-Clinical Status Non-Clinical
Location Name Huntsman Cancer Hospital
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department HCH ANC 60R RADIATION ONCOLOGY
Category Customer Service
Workplace Set Up On-site
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the liaison between patients and clinical staff throughout their appointment journey. Responsibilities include handling more complex patient inquiries, scheduling multiple appointments, and compiling results from various providers and prior tests as needed. The role involves interacting with patients before, during, and after their appointment, assisting with prior authorization and referral processes, and routinely collecting payments per the defined process. The specialist receives moderate guidance, allowing for some independent judgment in managing patient scheduling and coordination.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Schedules and coordinates appointments, including surgical procedures, pre/post-op care, imaging (MRI, CT scans, etc.), and care across departments and specialties.
- Manages waitlists, opens appointment slots, and adjusts appointment capacity to enhance scheduling across multiple locations and clinics.
- Confirms appointments and provides pre-procedure instructions to patients.
- Tracks, requests, and validates patient records from outside organizations to ensure completeness and timeliness before appointments.
- Serves as the primary liaison between patients, physicians, and clinical staff during appointments, addressing inquiries and facilitating communication.
- Processes payments, reconciles daily financials, and may manage single-case or gap agreements with insurers.
- Acts as a coordinator for surgical cases, managing OR block time, scheduling pre/post-op appointments, and arranging multidisciplinary care.
- Completes outreach for new patient visits, transfer-of-care scheduling.
- May provide administrative support for clinic.
Knowledge / Skills / Abilities
- Advanced knowledge of scheduling, registration, and referrals processes in Epic.
- Advanced understanding of insurance verification, benefits, authorizations, and appeals processes.
- Familiarity with specialty case coordination and multidisciplinary care.
- Strong coordination and organizational skills.
- Proficient in Microsoft Suite. (Word, Excel, Outlook)
- Excellent communication and liaison skills.
- Ability to manage EPIC work queues and administrative workflows.
- Ability to manage multiple appointments and optimize scheduling across locations.
- Ability to provide detailed instructions and support to patients.
- Ability to facilitate effective communication between patients, physicians, and clinical staff.
Qualifications
Required
Two (2) years of relevant experience in healthcare coordination or administrative role, or the equivalency.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Lifting, Listening, Manual Dexterity, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 86627
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Arranged hours Monday thru Friday between 6:30 am to 6:30 pm
Clinical/Non-Clinical Status Non-Clinical
Location Name Huntsman Cancer Hospital
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department HCH ANC 60R RADIATION ONCOLOGY
Category Customer Service
Workplace Set Up On-site
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Get Access To All JobsTips for Finding Visa Sponsorship as a Patient Services Manager
Target hospital systems and large health networks
Large hospital systems and integrated health networks file H-1B petitions far more frequently than private practices. Focus your search on organizations with dedicated HR and immigration support infrastructure, where sponsorship processes are already established.
Confirm the role requires a specific degree
H-1B eligibility depends on the job qualifying as a specialty occupation. Make sure the posting explicitly requires a bachelor's degree in healthcare administration, health management, or a closely related field, not just any degree.
Highlight operational and compliance experience
Employers sponsoring Patient Services Managers want proof of regulatory knowledge, patient satisfaction metrics, and staff management. Quantify your impact with outcomes like reduced wait times, improved HCAHPS scores, or team efficiency improvements.
Ask about sponsorship early but frame it strategically
Raise visa sponsorship after demonstrating strong fit, ideally during a second interview or after an employer expresses interest. Framing it as a straightforward administrative step rather than a burden improves how the conversation lands.
Understand the H-1B cap and lottery timing
Most Patient Services Manager roles are cap-subject, meaning your petition enters the annual H-1B lottery. Petitions are filed in April for an October 1 start date. Plan your job search timeline accordingly to avoid gaps in work authorization.
Search Migrate Mate for pre-vetted sponsoring employers
Not every healthcare employer will sponsor visas. Migrate Mate filters job listings to surface roles where sponsorship is confirmed or highly likely, saving you time and reducing the risk of investing in employers who won't follow through.
Frequently Asked Questions
Does a Patient Services Manager role qualify for H-1B sponsorship?
Yes, Patient Services Manager can qualify for H-1B visa sponsorship as a specialty occupation when the employer requires a bachelor's degree in healthcare administration, health services management, business, or a related field. The key is that the degree requirement must be specific to the field, not a general requirement that any degree satisfies. Job postings that say 'bachelor's degree preferred' rather than 'required' can complicate the petition.
Which employers sponsor Patient Services Managers most often?
Large hospital systems, academic medical centers, and managed care organizations are the most active sponsors for this role. Employers like Kaiser Permanente, HCA Healthcare, and major academic health systems have established immigration programs and file H-1B petitions regularly. Smaller clinics and private practices rarely sponsor due to cost and administrative complexity. Browse Migrate Mate to find healthcare employers actively hiring and sponsoring this title.
What degree do I need to qualify for an H-1B as a Patient Services Manager?
Most successful H-1B petitions for this role cite a bachelor's degree in healthcare administration, health information management, public health, or business administration with a healthcare concentration. A general business degree can work if your coursework is demonstrably relevant. USCIS evaluates whether the degree directly relates to the duties described in the job, so the employer's job description language matters as much as your credentials.
Can I qualify for sponsorship with a nursing or clinical background instead of an administrative degree?
Yes, a clinical background combined with management experience can support an H-1B petition, particularly if the role involves clinical operations oversight. Employers sometimes frame the position around a nursing degree plus administrative responsibilities, which USCIS has approved. The critical factor is whether your attorney can credibly connect your specific degree to the specific duties in the job description. This framing requires careful documentation.
How competitive is the H-1B lottery for Patient Services Manager roles?
Patient Services Manager petitions enter the standard H-1B cap with an overall selection rate of roughly 20 to 25 percent in recent years, based on USCIS registration data. Unlike tech-heavy occupations, healthcare management roles are less commonly registered, which doesn't meaningfully improve or worsen individual odds. If you're not selected, cap-exempt employers such as nonprofit hospitals affiliated with universities may offer an alternative path without lottery exposure.
What is the prevailing wage requirement for sponsored Patient Services Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.